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Episode 4: The Business Owner's "Mirror Test"

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Episode Overview

In Episode 4 of R Readiness Lens, Sheri Radler introduces what she calls the Business Owner’s Mirror Test. This episode builds directly on the conversations from the first three episodes and asks business owners to pause and take an honest look at their role inside their business.

Sheri walks through three common positions owners find themselves in: the bottleneck, the driver, or the blind spot. She explains how each one shows up in day-to-day operations, decision making, and team dynamics, and why awareness is the first step toward readiness and growth. Through real stories and practical examples, this episode encourages owners to assess how their leadership, systems, and decision patterns are shaping the business.

The goal is not judgment or perfection. It is clarity. When you know where you are, you can decide what needs to change so your business can run with you, not through you.

Key Takeaways

  • Most business challenges are people related, including the owner. Many bottlenecks come from leadership habits, not team capability.

  • Being the bottleneck looks like everything running through you. If no decisions happen without your approval or you feel it is faster to do it yourself, your business is constrained by you.

  • The driver sits in the seat, not behind the car. A driver sets direction, strategy, and vision while allowing decisions to be made at the right level.

  • Blind spots are not weaknesses. They are areas that simply need light, awareness, and intentional action.

  • Your numbers reflect your operations. Financial results are the outcome of the decisions being made throughout the business.

  • Readiness requires honest assessment. You cannot fix what you are unwilling to look at.

Timestamps

00:00 — Welcome and framing the Business Owner’s Mirror Test

00:42 — How Episodes 1 through 3 lead into this assessment

02:10 — Why so many business problems are people driven, including leadership

03:05 — Identifying whether you are getting in your own way

04:05 — What it looks like to be the bottleneck in your business

05:22 — Real life example of why removing the bottleneck matters when life happens

07:19 — The role of the driver and why leadership belongs in the seat, not the workflow

08:55 — Introducing the blind spot and how it shows up in leadership behavior

09:21 — Decision fatigue, idea overload, and analysis paralysis

11:36 — Why “yes boss” culture is a warning sign

12:40 — Using financial and operational data to identify blind spots

13:52 — Introducing the Business Owner’s Mirror Test workbook and how to use it

Mentioned Resources

  • Mirror Test Questions - To review the questions discussed in this podcast episode click the link below:

  • R Accounting Group — Advisory support, resources, and systems for business owners ready to scale with intention.

  • Podcast: Subscribe to R Readiness Lens

Connect with Sheri

Follow Sheri on LinkedIn for weekly insights and updates.

What is next

If this episode resonated with you, share it with a fellow business owner or client who’s ready to turn structure into strategy. And don’t forget to follow R Readiness Lens for more conversations on business readiness, clarity, and growth.

 

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Episode 3: Is Your Business Too Dependent on You?

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Episode Overview

In this episode of R Readiness Lens, Sheri Radler digs into one of the biggest “chutes” a business can face: founder dependency — when everything in a company runs through one person. Sheri explains why this is so common for small and midsize business owners, how it holds companies back, and what it takes to build real operational independence.

Drawing on stories from the 2020 crisis, client case studies, and her own experience advising owners who are preparing for transition or growth, Sheri explores why readiness isn’t about being prepared for an exit someday — it’s about being ready for tomorrow.

Whether you’ve ever asked yourself “Why does everything come back to me?” or struggled to delegate confidently, this episode offers a practical roadmap for stepping out of the bottleneck and building a business that can thrive without you at the center.

Key Takeaways

  • Founder dependency is a hidden bottleneck. When every decision, relationship, and approval flows through the owner, the entire business slows down.

  • Operational independence is the goal. A company should still be able to function, generate revenue, and solve problems even if the owner isn’t available.

  • Life happens — planning protects you. Illness, emergencies, and unexpected events can stop operations if there’s no contingency plan. Readiness prepares the team to act without panic.

  • Delegation is about outcomes, not perfection. Sheri’s “towel story” shows why letting go of the “how” is essential to building team confidence and capacity.

  • Documentation is the foundation. Processes must be written, shared, and reviewed regularly before they can be delegated effectively.

  • Removing bottlenecks increases valuation. Businesses that operate independently become transferable assets, not owner-shaped jobs.

Timestamps

00:00 — Welcome + recap of Episodes 1 and 2 (readiness mindset + chutes and ladders)
00:43 — Introducing founder dependency: when the owner becomes the pivot point for every decision
02:00 — What operational independence really means and why it matters long before an exit
03:08 — Case study: An engineering firm thrown into chaos when the owner fell ill during 2020
05:12 — The importance of aligning future plans with key team members to avoid miscommunication or turnover
07:30 — Why owners avoid planning: discomfort, busyness, and the human side of contingency planning
09:34 — The “towel story”: what delegation really requires and why micromanaging breaks trust
11:26 — How to document a process so delegation actually works (and when to review it)
14:01 — Tools that make documentation easier: Scribe, Loom, and ChatGPT
14:50 — Case study: transforming a $4M owner-dependent company into a $30M merged entity through systems and structure
18:31 — Three ways founder dependency holds you back: bottlenecks, team disengagement, and value erosion
19:40 — Where to start: small delegation steps and the mindset shift needed to stop being the bottleneck
20:53 — Closing question: Are you building a business or a job? Preview of next week’s “Business Owner Mirror Test”

Mentioned Resources

  • Scribe — For auto-generating step-by-step screenshots for SOPs.

  • Loom — For recording processes and creating visual walkthroughs.

  • ChatGPT — For turning transcripts and notes into documented workflows and SOPs.

  • Hit-by-the-Bus Plan — Sheri’s internal framework for operational contingencies and emergency decision-making.

  • R Accounting Group — Advisory support, resources, and systems for business owners ready to scale with intention.

  • Podcast: Subscribe to R Readiness Lens

Connect with Sheri

Follow Sheri on LinkedIn for weekly insights and updates.

What is next

If this episode resonated with you, share it with a fellow business owner or client who’s ready to turn structure into strategy. And don’t forget to follow R Readiness Lens for more conversations on business readiness, clarity, and growth.

 

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Episode 2: The Chutes and Ladders of Business Growth

 

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Episode Overview

Business rarely grows in a straight line. Some weeks you’re climbing a ladder — momentum is high, systems are working, and everything clicks. Other weeks, an unexpected challenge sends you sliding backward. In this episode of R Readiness Lens, Sheri Radler explores the chutes and ladders of business and why having a framework matters when life and business feel unpredictable.

Sheri shares real stories from her early accounting career, explains how corporate structure can benefit small businesses, and walks through the most common reasons companies get stuck — from losing sight of their vision to becoming the bottleneck in their own operations. She also talks about how readiness helps you pivot instead of panic when external factors (market shifts, staffing issues, competition, or life emergencies) hit.

If you’ve ever felt like you’re working hard but not moving forward, this episode will help you understand why — and what to do next.

Key Takeaways

  • Business is full of ladders and chutes. Some lift you quickly, others catch you off guard. The goal isn’t to avoid them — it’s to know how to navigate them.

  • Framework brings clarity. Bringing a “corporate-level” mindset down to small business owners helps create structure, consistency, and intentional growth.

  • Losing vision is a major chute. Many owners get stuck because they forget why they started or stop looking ahead.

  • Founder bottlenecks slow everything down. When every decision flows through you, your team disengages and growth stalls.

  • Life happens — plan for it. External events (market shifts, illness, emergencies) can derail operations, but readiness helps you pivot instead of panic.

  • Systems create ladders. Documenting processes, delegating outcomes, and building strong support systems allow you to climb higher with fewer setbacks.

Timestamps

00:00 — Welcome + how Episode 1 helped Sheri settle into the podcast groove
00:44 — Why business feels like chutes and ladders (and why that’s normal)
02:20 — Bringing corporate strategy down to small business owners
03:02 — “Your entity is the asset” — shifting from owner-centered to entity-centered thinking
05:11 — Sheri’s early accounting experience that shaped the readiness framework
07:27 — The power of team alignment and weekly strategic meetings
08:55 — Why businesses get stuck: losing vision, bottlenecks, complacency
11:26 — Reconnecting with your “why” and evaluating whether you’re the bottleneck
13:41 — How to assess broken ladders and repeated chutes in your operations
16:03 — Case study: the pediatric therapy practice overwhelmed by a single billing bottleneck
18:22 — External chutes: market changes, competitors, life emergencies, lawsuits, and more
20:44 — The importance of structure, consistent messaging, and accountability
22:57 — Why Sheri embraced AI early — and how it became an unexpected ladder
27:40 — Final thoughts: ladders, chutes, and being ready to pivot with confidence

Mentioned Resources

  • AI Tools (ChatGPT) — Sheri’s example of using AI to streamline brainstorming and content development.

  • The 12-Week Year — A book that aligns closely with accounting rhythms and helps break down big goals into manageable cycles.

  • Hit-By-The-Bus Plan — Sheri’s internal framework for contingency planning and operational resilience.

  • R Accounting Group — Advisory support, resources, and systems for business owners ready to scale with intention.

  • Podcast: Subscribe to R Readiness Lens

Connect with Sheri

Follow Sheri on LinkedIn for weekly insights and updates.

What is next

If this episode resonated with you, share it with a fellow business owner or client who’s ready to turn structure into strategy. And don’t forget to follow R Readiness Lens for more conversations on business readiness, clarity, and growth.

 

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Episode 1: What Is the Readiness Lens?

 

Shownotes

Episode Overview

Running a business isn’t just about keeping up with today — it’s about being ready for tomorrow.

In this kickoff episode of R Readiness Lens, Sheri Radler, Founder of R Accounting Group, introduces the readiness mindset — a small business accounting framework designed to help owners move from reaction to preparation.

Drawing on her experience working with entrepreneurs and corporate leaders alike, Sheri shares what it means to build a business that runs on structure, rhythm, and intention — so you’re not just surviving, you’re scaling.

Whether you’re leading a growing team or wearing every hat yourself, readiness gives you the confidence to handle change, the clarity to make better decisions, and the freedom to focus on your goals.

Key Takeaways

  • Readiness isn’t about perfection — it’s about positioning. You don’t need every answer, just a plan that helps you find them.

  • Processes build businesses; people run processes. When you document what you do, you make it repeatable — and scalable.

  • Bring the corporate framework down to your level. A readiness mindset works for small business accounting, operations, and leadership.

  • Regular reviews create clarity. Use your calendar intentionally to align your numbers with your goals.

  • Readiness protects opportunity. Being prepared lets you act quickly when new opportunities appear.

Timestamps

00:00 — Welcome to R Readiness Lens: why this podcast exists
02:15 — Sheri’s background as a “corporate escapee” and her path to R Accounting Group
05:40 — What “readiness” really means for small business owners
09:00 — The pediatric therapy practice that transformed through structure
12:20 — The difference between reaction and readiness
15:30 — Building a framework for clarity and confidence
18:10 — Why readiness is about rhythm, not rigidity

Mentioned Resources

Connect with Sheri

Follow Sheri on LinkedIn for weekly insights and updates.

What is next

If this episode resonated with you, share it with a fellow business owner or client who’s ready to turn structure into strategy. And don’t forget to follow R Readiness Lens for more conversations on business readiness, clarity, and growth.

 

Listen On

SPOTIFY
APPLE PODCAST
 
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